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Troubleshooting

Post shows Publish Failed

A Publish Failed status means Publano attempted to dispatch the post but the platform API returned an error that could not be recovered from after retries.

Common causes: - The post media violates platform rules (wrong format, too large, aspect ratio out of spec). - The caption contains restricted content or links. - The platform connection lost permissions since the last OAuth (e.g. page admin access was revoked).

Check the post's audit trail for the specific error message from the platform. Fix the underlying issue (reconnect, edit the post content), then contact support if the post cannot be re-queued manually.

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