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Setting up your first workspace

When you sign up for Publano, you are prompted to create your first workspace. A workspace is the top-level container fo…

Inviting team members

Publano supports role-based access so you can give each team member the right level of control. Roles Owner — full acces…

Adding and managing clients

Each client in Publano represents a brand or business you manage. Clients hold connected social accounts, posts, reports…

Connecting Instagram

Publano connects to Instagram via Facebook Login, using the Instagram Graph API. You need a Facebook Page linked to a pr…

Connecting Facebook

Publano connects to Facebook Pages (not personal profiles) using the Pages API. Requirements A Facebook Page (not a pers…

Connecting LinkedIn

Publano connects to LinkedIn Company Pages for publishing. Personal profile publishing is not supported. Requirements A…

Connecting Google (YouTube, Analytics, Search Console, Business Profile)

A single Google OAuth connection grants access to multiple Google services depending on which properties you have access…

Creating your first post

Posts in Publano are created per connection. You can create one post for multiple connections at once and then customise…

Scheduling posts

You can schedule a post to publish at a specific date and time in any timezone. Schedule at creation When creating a pos…

How the approval workflow works

Publano's approval workflow ensures posts are reviewed before they go live. The flow depends on the team member's role.…

Comments and tasks on posts

Every post detail page has a comment and task log for internal collaboration. Add a comment Type in the comment box at t…

Understanding your reports

Publano aggregates analytics data from all connected platforms and displays it in a unified dashboard per client. What's…

Exporting reports as PDF

Publano can generate branded PDF reports you can share directly with clients. Export a report Open the Reports page for…

Managing your account settings

Your account settings control your personal profile across all workspaces you belong to. Access account settings Click y…

Managing billing and your plan

Billing is managed at the workspace level. Only the workspace Owner can change the plan. View your current plan Go to Se…

Setting up two-factor authentication

Publano supports TOTP-based two-factor authentication (2FA) via any authenticator app such as Google Authenticator, Auth…

Why did my post fail to publish?

If a post fails to publish, the post detail page will show the error message returned by the platform. Here are the most…

Reconnecting a platform

Platform connections expire or lose their permissions over time. Reconnecting is safe and non-destructive — it updates t…